Bridging Generations: Mastering Multigenerational Leadership and Communication

August 15, 2024
12:00 PM PDT | 03:00 PM EDT
90 Minutes
Webinar Id:
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Price List
$149. One Participant
$299. Group Attendees
Recorded Version
$199. One Participant
$399 Group Attendees
Combo Offers
Live + Recorded
$299 $348   One Participant
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


In the modern workplace, a unique and complex challenge has emerged: leading and communicating across multiple generations.

This challenge stems from the unprecedented convergence of diverse age groups in the workforce, each bringing distinct values, communication styles, and expectations. Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z coexist, creating a tapestry of perspectives that, while rich in diversity, can lead to misunderstandings and conflicts if not managed effectively. Multigenerational leadership, therefore, becomes a critical skill, requiring a deep understanding of these generational differences and the ability to adapt management and communication strategies accordingly.

The essence of multigenerational leadership lies in recognizing and valuing the unique contributions of each generation. Traditionalists and Baby Boomers, often characterized by their strong work ethic and respect for hierarchical structures, contrast with the independence and work-life balance valued by Generation X. Meanwhile, Millennials and Generation Z bring a digital fluency and a desire for meaningful, flexible work engagements. Effective leadership in such a diverse environment demands not only flexibility but also a commitment to fostering a culture of mutual respect and inclusion. It involves tailoring communication to meet different preferences, from formal, face-to-face interactions to digital and instant messaging formats.

The benefits of mastering multigenerational leadership are profound. It enhances team cohesion, drives innovation by combining diverse viewpoints, and improves organizational performance. For leaders like Ms. Carolyn Riggins, with extensive experience in business management, navigating this multigenerational landscape is essential. It enables the creation of a dynamic, inclusive, and productive work environment, where the strengths of each generation are recognized and harnessed. In doing so, it prepares organizations not only to address current challenges but also to adapt to future workplace developments.

Why should you Attend:
  • Gain insights into managing diverse age groups effectively, crucial for today‚Äôs varied workforce
  • Learn tailored communication strategies for each generation, leading to clearer, more effective interactions
  • Develop skills to navigate and resolve generational conflicts, fostering a more harmonious workplace
  • Understand what motivates different generations, enabling you to boost morale and productivity
  • Discover how to leverage the unique strengths of each generation to drive innovation and adapt to changing market demands
  • Learn how to meet the varying career expectations and development needs of each generation, aiding in talent retention and growth
  • Build a more inclusive and respectful work environment that values diverse perspectives and experiences

Areas Covered in the Session:
  • Understanding Generational Diversity
  • Introduction to Generational Theory
  • Communication Across Generations
  • Leadership in a Multigenerational Workplace
  • Conflict Resolution and Collaboration
  • Training and Development for a Multigenerational Workforce
  • Change Management and Innovation
  • Implementing Multigenerational Strategies

Who Will Benefit:
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Supervisors
  • Anyone in Leadership Role

Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success. With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.

CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.

Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.

With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.

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