Every Complaint Shouldn't go to HR: How to Keep it That Way
January 15, 2025
08:00 AM PST | 11:00 AM EST
90 Minutes
305735
Group Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
As an HR professional, have you ever felt as if you are a daily referee of a boxing match? Well, perhaps your expert conflict resolution skills are enabling employees and managers to drop every little disagreement into your lap.
This session will help you understand how you can stop enabling employees and managers from bringing every complaint to HR and start enabling them to solve problems on their ownWhy should you Attend: This will free your time so that you can focus on hiring (and keeping) an engaged workforce while keeping the company in compliance with the law.
Areas Covered in the Session:
- Develop a list of what type of complaints go to the manager or director and which go to HR
- Develop guidelines and processes for employees and managers to resolve conflict
- Create behavioral expectations and rain managers to hold employees accountable for them
- Provide communication and conflict-resolution development across the company
Who Will Benefit:
- HR/ Recruiters
- Managers Hiring Staff
- Small Business Owners
Wendy Sellers known as "The HR Lady®," is a dedicated business partner, HR consultant, speaker, and trainer who specializes in understanding the unique culture and goals of organizations. Her focus is on building effective HR policies, employee training, and management courses to help businesses and employees succeed.
Wendy's expertise stems from personal experience, as she entered the field of HR without a clear plan and faced numerous challenges along the way. This has made her authentic, transparent, and results-oriented, with a commitment to providing practical solutions without hidden agendas. She is The HR Lady®: Realistic, Honest, and Reliable.