Managers - How to Build a Culture of Accountability and Ownership

Tuesday,
June 3, 2025
Time:
12:00 PM PDT | 03:00 PM EDT
Duration:
90 Minutes
Webinar Id:
306540
Register Now
Price List
Live
Version
$149. One Participant
$299. Group Attendees
Recorded Version
$199. One Participant
$399 Group Attendees
Combo Offers
Live + Recorded
$299 $348   One Participant
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

If you're a leader or manager who wants a team that follows through, meets deadlines, owns their work, and doesn’t wait to be told what to do, then this training is for you.

Managing people isn’t just about assigning tasks-it’s about creating a climate where every team member feels a sense of responsibility, commitment, and pride in what they deliver. Unfortunately, many managers find themselves constantly following up, chasing incomplete work, or dealing with finger-pointing and excuses. That’s not just frustrating-it’s exhausting. This webinar will show you how to break that cycle by building a team culture rooted in accountability and ownership.

This isn't just theory. You’ll walk away with actionable strategies for setting clear expectations, delivering feedback that motivates instead of discourages, and communicating with transparency so that everyone knows where they stand. You’ll learn how to handle resistance, turn around underperformance, and promote initiative-even in teams that have struggled with disengagement. More importantly, you’ll learn how to model accountability yourself in a way that earns respect and trust, not fear.

This training is equally valuable for new managers looking to establish strong leadership habits and seasoned leaders who want to shift or strengthen their current team dynamics. Whether you lead in healthcare, finance, manufacturing, retail, nonprofits, or any other sector, accountability is the foundation for performance and trust. And when your team takes ownership of their results, your own leadership becomes more strategic, less reactive, and more fulfilling.

By attending this webinar, you won’t just improve how your team operates-you’ll also reduce stress, reclaim time, and elevate your impact as a leader. If you’re ready to move from chasing compliance to cultivating commitment, this session will give you the tools, mindset, and confidence to make it happen.

Why should you Attend: Are you tired of chasing deadlines, following up on missed tasks, or watching your team dodge responsibility like it’s a game of hot potato? Do you feel like you're constantly stepping in to clean up, follow through, or do the job yourself just to keep things moving? If so, you're not alone-and more importantly, you're not stuck. This training was built for leaders just like you.

“How to Build a Culture of Accountability and Ownership” is not your average leadership session. This is a high-impact, results-driven training experience designed to give managers like you the tools, techniques, and mindset to shift your team from passive to proactive, from dependent to empowered.

This training will show you how to solve one of the most frustrating challenges every manager faces: getting your employees to take responsibility for their work-and care about the outcome. We’re not just talking about making people follow the rules. We’re talking about transforming how your team thinks, acts, and shows up every single day.

You’ll learn how to build a team that:
  • Owns their tasks without constant reminders
  • Follows through without excuses
  • Takes initiative instead of waiting to be told
  • Communicates openly and honestly-even when things go wrong
No more micromanaging. No more “doing it all yourself.” No more wondering why performance keeps slipping despite your best efforts.

Whether you're a new manager trying to set the right tone, or a seasoned leader trying to reset a struggling team, this training will give you a playbook for lasting change.

You’ll leave this session feeling equipped, energized, and ready to lead your team with confidence and clarity. No fluff. No gimmicks. Just smart, proven techniques that work-across industries, across generations, and across personalities.

Why attend?

Because you’re ready to stop managing problems and start leading solutions. Because you're ready to trade stress and frustration for empowerment and focus. Because your team deserves a leader who knows how to build a culture where everyone shows up, steps up, and takes ownership.

If you’re ready to change the way your team operates-starting now-then this is the training that will get you there.

Let’s build the culture you’ve always wanted to lead.

Areas Covered in the Session:
  • The 5 Key Habits of Highly Accountable Teams
  • How to Set Expectations That Stick
  • What to Do When Team Members Make Excuses, Shift Blame, or Check Out
  • How to Lead with Transparency and Consistency
  • Coaching Techniques for Tough Conversations
  • How to Model Accountability Without Burning Out
  • How to Rebuild Accountability After Past Mistakes or a Lax Culture
  • Using Recognition to Reinforce Ownership

Who Will Benefit:
  • Employee Management
  • Performance Management
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Department Heads
  • Supervisors and anyone in Leadership Role
Instructor:

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.

He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.

He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.

He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.

Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.

He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.

Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.


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