Mastering Effective Corrective Action: A Guide for Managers

September 27, 2023
10:00 AM PDT | 01:00 PM EDT
60 Minutes
Webinar Id:
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Price List
$149. One Participant
$299. Group Attendees
Recorded Version
$199. One Participant
$399 Group Attendees
Combo Offers
Live + Recorded
$299 $348   One Participant
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview: Mastering Effective Corrective Action: A Guide for Managers In the dynamic landscape of modern workplaces, the role of a manager goes beyond mere oversight; it encompasses fostering employee growth, cultivating a collaborative team environment, and driving organizational success. Central to this role is the art of corrective action - a crucial tool for addressing performance challenges, enhancing productivity, and maintaining a harmonious workplace atmosphere. The "Mastering Effective Corrective Action: A Guide for Managers" webinar delves into the intricacies of this vital managerial skill, offering a comprehensive framework to navigate the complexities of employee performance management.

This webinar is designed to equip managers with the knowledge, techniques, and insights required to initiate and navigate the corrective action process successfully. Corrective action, often executed through a progressive discipline approach, involves a series of steps that help employees recognize and rectify performance or behavior issues. These steps include verbal warnings, written warnings, and, in more serious cases, final warnings. Each step has its unique purpose, from early intervention to highlighting the gravity of the situation, ultimately fostering a culture of continuous improvement.

Attendees of this webinar will gain an in-depth understanding of each corrective action step's significance and the underlying principles that guide its implementation. Participants will be guided through real-world scenarios, interactive exercises, and case studies to apply theoretical knowledge to practical situations, honing their ability to effectively communicate with employees and address concerns constructively.

A critical aspect of corrective action is its emphasis on clear communication, fairness, and consistency. This training provides managers with strategies to initiate candid conversations with employees, deliver constructive feedback, and collaboratively devise action plans for improvement. By learning to provide timely and specific feedback, managers can create an environment of accountability and growth, empowering employees to address challenges head-on and enhance their contributions to the team.

Furthermore, this webinar underscores the legal and ethical considerations surrounding corrective action. Managers will explore the potential legal ramifications of mishandling performance issues and learn best practices to mitigate risks while maintaining an equitable workplace. By understanding the legal boundaries, managers can make informed decisions that protect both employees and the organization.

Through participation in this webinar, managers will develop a comprehensive toolkit to master effective corrective action. They will be able to identify the optimal timing for each step, confidently initiate discussions, set clear expectations, and establish a roadmap for improvement. By investing in this training, managers not only enhance their professional development but also contribute to a more productive, motivated, and engaged workforce.

The "Mastering Effective Corrective Action: A Guide for Managers" webinar offers a holistic exploration of corrective action as a pivotal component of effective management. It equips managers with the skills to proactively address performance challenges, align teams with organizational goals, and create an environment where employees thrive. By attending this webinar, managers can confidently navigate the complexities of corrective action, fostering a culture of growth, collaboration, and success within their teams and organizations.

Why should you Attend:
  • Attending the "Mastering Effective Corrective Action: A Guide for Managers" webinar is a valuable investment in your role as a manager, as it equips you with essential skills to effectively address performance challenges and foster a positive work environment
  • In this webinar, you will gain comprehensive insights into the principles of corrective action, including verbal, written, and final warnings. By attending, you'll learn how to identify when and how to apply each step, ensuring fair and consistent treatment of your team members. You'll discover techniques to initiate difficult conversations with confidence, provide constructive feedback, and collaboratively create improvement plans
  • Moreover, this training emphasizes legal and ethical considerations, helping you navigate potential pitfalls and maintain compliance. You'll understand how mastering corrective action can mitigate legal risks and promote a respectful workplace culture
  • This webinar offers a dynamic learning experience through interactive exercises and real-life scenarios, allowing you to practice delivering warnings and handling challenging reactions. By participating, you'll be better prepared to manage employee performance challenges, enhance team dynamics, and contribute to your organization's success
  • Ultimately, attending this webinar empowers you to cultivate a culture of growth, accountability, and continuous improvement within your team. Whether you're new to management or seeking to refine your skills, this training provides the knowledge and tools needed to master effective corrective action, making you a more effective and confident manager. Don't miss this opportunity to elevate your managerial abilities and drive positive change in your workplace

Areas Covered in the Session: The "Mastering Effective Corrective Action: A Guide for Managers" training session covers a range of crucial areas to equip managers with comprehensive knowledge and practical skills in handling corrective action. The following are the key areas covered in the training:
  • Understanding Corrective Action Principles
  • Types of Corrective Action Steps
  • Importance of Clear Communication
  • Crafting Effective Warning Documents
  • Collaborative Improvement Planning
  • Addressing Challenging Reactions
  • Legal and Ethical Considerations
  • Applying Consistency and Fairness
  • Creating a Culture of Continuous Improvement
  • Monitoring Progress and Follow-Up

Who Will Benefit:
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Supervisors and anyone in Leadership Role

Carolyn D. Riggins is the founder and owner of CDR Consulting Services specializing in training, coaching and identifying problematic gaps in organization. Ms. Riggins was in retail banking for 35 years with First Florida Bank, Barnett Bank, Mercantile Bank and TD Bank. At TD Bank, Ms. Riggins was successful growing her client’s relationship by 71 million dollars through valuable training and consistently coaching her teams. Ms. Riggins served in multiple capacity levels of management roles regarding the many banks in her career path. Under her leadership she was able to work as an Assistant Vice President Store Manager, Vice President Hub Manager and Vice President Retail Regional Manager.

In these varies leadership positions Ms. Riggins was successful with leading and helping her team by developing, coaching and training to achieve sales revenue growth, deposit growth, customer growth, lending growth and focusing on compliance. Also, she was selected as the Regional Bank at Work and Affinity Champion which she facilitated and delivered material through person-to-person workshop training or conference training.

In additional, Ms. Riggins utilizes her Bachelors of Applied Science degree in Management and Organizational Leadership from St Petersburg College to train team players to be successful in their roles. In addition, Ms. Riggins has a certificate of completion for Business Consulting. One of Ms. Riggins goal is to train and coach continuously by using her education and expertise daily to change, transform and impact great team players.

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