Group Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
You've just opened an account for a customer. Congratulations! They are now part of your bank or credit union's family. Now the customer service and loyalty startsDon't let the customer just walk with a pile of paperwork and a business card. Onboard them. In this webinar, I’ll show you how to make your new customer feel like a part of the family. And that will create customer loyalty. And yes, they'll tell all their friends.
Paul Nunn is a Sales and Leadership Trainer with over 25 years of training experience with community banks and credit unions across the country. He’s a certified leadership coach and has helped hundreds of bankers and leaders provide outstanding service by focusing on building a trusting relationship with the customer.