Strategies for Addressing Employee Discipline and Performance Issues

July 25, 2024
10:00 AM PDT | 01:00 PM EDT
90 Minutes
Webinar Id:
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Price List
$149. One Participant
$299. Group Attendees
Recorded Version
$199. One Participant
$399 Group Attendees
Combo Offers
Live + Recorded
$299 $348   One Participant
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


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This activity has been approved for 1.5 HR (General) recertification credit ...more

HSRM HRTraininngs is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

This training session is designed for managers and leaders seeking to elevate their proficiency in handling employee discipline and performance management. In today's fast-paced business environment, effectively addressing and resolving performance and disciplinary issues is paramount to maintaining a productive and harmonious workplace.

Participants will be equipped with comprehensive strategies to identify and address performance issues early, ensuring minor problems do not escalate into significant disruptions. The training will explore establishing clear performance expectations, conducting constructive feedback sessions, and implementing improvement plans that align individual performance with organizational goals.

Attendees will also gain a deep understanding of the principles of progressive discipline, learning how to apply disciplinary actions fairly and consistently while adhering to legal and ethical standards. This training emphasizes the importance of transparent communication, active listening, and fostering an environment of mutual respect and trust.

Moreover, the training will provide insights into advanced coaching and mentoring techniques, empowering managers to support their teams' development effectively. By mastering these skills, managers will be better positioned to enhance employee engagement, reduce turnover, and drive overall organizational success.

Why should you Attend:
  • Gain practical strategies for managing employee discipline and performance issues effectively
  • Learn techniques to foster a respectful and cooperative workplace
  • Address challenges proactively to prevent minor issues from becoming major disruptions
  • Understand how to support and retain top talent through effective performance management
  • Gain insights into handling complex situations fairly and complying with laws
  • Learn how to deliver constructive feedback and foster open dialogue
  • Enhance skills in coaching and mentoring to support employee development
  • Empower yourself to lead confidently and foster a continuous improvement culture

Areas Covered in the Session:
  • Introduction to Employee Discipline and Performance Management
    • Definition and importance
    • Impact on organizational success
  • Identifying Performance Issues
    • Early warning signs and behavioral indicators
    • Diagnostic tools and techniques (performance appraisals, 360-degree feedback, surveys)
  • Establishing Clear Expectations and Policies
    • Creating and communicating company policies
    • Role of employee handbooks and codes of conduct
  • Progressive Discipline Process
    • Steps and procedures
    • Documentation and record-keeping
    • Conducting disciplinary meetings
  • Performance Management Strategies
    • Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
    • Aligning individual goals with organizational objectives
    • Developing and implementing Performance Improvement Plans (PIPs)
  • Effective Communication Techniques
    • Delivering constructive feedback (feedback sandwich method)
    • Active listening skills and techniques
    • Encouraging open dialogue
  • Coaching and Mentoring for Improvement
    • Coaching techniques (GROW model: Goal, Reality, Options, Will)
    • Socratic questioning and active problem-solving
    • Developing and implementing mentorship programs
  • Legal and Ethical Considerations
    • Understanding key employment laws
    • Ensuring fairness and avoiding discrimination
    • Maintaining confidentiality and integrity
  • Case Studies and Role-Playing Exercises
    • Analyzing real-world scenarios
  • Developing a Personalized Action Plan
    • Creating an actionable implementation plan with timelines and accountability measures

Who Will Benefit:
  • Small Business Owners
  • Leaders
  • Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Supervisors
  • Anyone in Leadership Role

Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success. With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.

CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.

Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.

With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.

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