The Empowered Human Capital Manager - The Role of Conflict in Problem Solving

August 23, 2024
10:00 AM PDT | 01:00 PM EDT
60 Minutes
Webinar Id:
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Price List
$149. One Participant
$299. Group Attendees
Recorded Version
$199. One Participant
$399 Group Attendees
Combo Offers
Live + Recorded
$299 $348   One Participant
$599 $698   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


Conflict is a natural event in our lives. Between siblings, co-workers, neighbors, and people on the street. The key is to learn how to make the conflict work in the business environment to facilitate problem solving.

Why you should Attend:
  • Understand the nature of conflict in teams
  • Understand the nature of conflict
  • Analyze how to judge the expression of emotions in conflict
  • Understand new ways to understand the conflict situations in business

Areas Covered in the Session:
  • Reasons for conflict
  • Conflict influences
  • Manager’s View of Conflict costs
  • Why conflict occurs
  • Definition of conflict in business
  • Effects of no conflict on problem-solving
  • 12 Principles of conflict resolution
  • Dealing with team disagreements
  • Conflict mitigation strategies
  • Path of conflict evolution
  • Role of conflict in problem-solving
  • Benefits of conflict in problem solving

Who Will Benefit:
  • Human Resource Professionals
  • Supervisors
  • Team Leaders
  • Subject Matter Experts
  • Senior Executives
  • Project Managers
  • Strategic Planners
  • Management Consultants
  • Entrepreneurs

Daniel T. Bloom is a well-respected author, speaker and HR strategist, who during his career has worked as a contingency executive recruiter, member of the internal HR staff of a Fortune 1000 corporation, an HR Consultant and a Corporate Relocation Director for several real estate firms.

He is an active participant within the HR social Media scene maintaining Blogs since 2006 and has written over 40 articles, which have appeared on line and in print;

He has written published seven books, the majority through Productivity Press (Just Get Me There- A Journey through Corporate Relocation -2005; Achieving HR through Six Sigma -2013, Field Guide to Achieving HR Excellence through Six Sigma – 2016, The Exceptional Educational System: Using Six Sigma to Transform Schools – 2017, Reality, Perception and Your Workplace Culture – 2019, and Employee Empowerment- The Prime Component of Sustainable Chang Management – 2020, Achieving HR Excellence through Six Sigma 2nd Edition - 2021).

He also serves on the St Petersburg College’s Six Sigma Black Belt Review Board.

Dan earned a Bachelor of Arts in Education from Parsons College and his Six Sigma Black Belt training from the Engineering and Technology Program at St. Petersburg College.

He holds dual certification as a Senior Professional in Human Resources from HRCI, and as a Six Sigma Black Belt.

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