The Secrets To Building Great Working Relationships
60 Minutes
6 months
303256
Group Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
Classic research by the Carnegie Foundation found that success in your career depends less on your technical skills than on your ability to work with, get along with, communicate with, garner the cooperation of, and interact with people.
In today’s world of work, whether in person or virtually, most accomplishments are achieved in teams. Those who can coordinate well with teammates and liaison effectively with those who support the team tend to be those who are most valued by the organization. So it behooves you to have great relationships with all these people.Why should you Attend : This webinar gives you powerful skills to enhance your working relationships. Learning and applying these skills will result in your corporate report card always being marked, "Works and plays well with others."
Areas Covered in the Session:
- Apply the principle of "mutual reciprocity" to build trust with peers, clients, and colleagues
- Use the magic power of "Other Focus" to bring out the best in them
- Connect with clients by using bonding behaviors
- Overcome differences of opinion within your team to achieve win/win outcomes
- Increase your ICSR (Internal Customer Satisfaction Rating)
- Adapt your working style to mesh with others
- Identify and celebrate the strengths of others to achieve greater results
- Increase team cohesiveness
Who Will Benefit:
- Anyone who works with other people
Larry Johnson , CSP is the co-author of two top-selling books: Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and Generations Inc. – From Boomers To Linksters – Managing The Friction Between Generations At Work. He’s also written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. He has been interviewed on CNN. Larry has written more than 200 published articles on the topic of improving organizational culture.
An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.
He’s also presented more than 300 webinars for his own clients and for various webinar companies.
Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association
Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm